“Don’t mistake activity with achievement”
―JOHN WOODEN

MODULE AIM

Underperformance is a recurring issue for most organisations. This module aims to provide frameworks for enhancing individual and team performance. The module looks at how establishing effective performance management procedures can have significant benefits for the organisation and how this could lead to more motivated and better performing individuals.

LEARNING CONTENT

  • the basics of performance
  • defining the job
  • regulating the work system
  • the ‘deft’ framework for performance
  • establishing people commitment
  • competency development
  • rewarding performance
  • conducting effective appraisals

MODULE OUTCOME

  • identify key factors affecting performance
  • explore techniques and methods for increasing performance
  • learn to provide effective feedback
  • conduct impactful performance appraisals