“Individual commitment to a group effort―that is what makes a team work, a company work, a society work, a civilisation work” ―VINCE LOMBARDI


Being able to lead and manage a team are critical skills for all team leaders and managers. This module explicates on the sine qua non of engaging with team members so that they are led and managed to make a valuable contribution to the team.


  • what makes a team
  • how to build a team
  • how to lead a team
  • building leader credibility
  • giving positive feedback
  • developing teams through stages
  • potential team problems
  • successful teams
  • how to cope with feelings


  • Identify and explore characteristics of effective teams
  • Create, build and sustain high performance teams
  • Identify and deal with problems that limit team effectiveness
  • Understand team psychology